ChooseFrom allows users to send a message with any of their SMTP addresses as the From address. The application is a cloud service.Įxchange server mailboxes can have multiple SMTP addresses and receive mail sent to any of these addresses but Exchange will always use the primary SMTP address for sending messages. New feature: multiple display names associated with a single SMTP address. ChooseFrom 365 application allows Office 365 users to send a message with any of their own SMTP addresses as the From address.
Office 365 mailbox may have multiple SMTP addresses and receive mail sent to any of the secondary addresses but Exchange Online always uses the primary SMTP address for sending messages. If you are unable to use a new profile, one of the following tools can be used to set the correct reply address automatically. You must have FullAccess permissions on the account for this to work. With the exception of creating a new profile, the steps are the same to add the account to an existing profile (if the shared mailbox is not automapped). This video shows how to create a new profile for a shared mailbox using the method for older versions of Outlook. Create a Profile for a Shared Mail Video Tutorial When you send new mail while viewing the folder, Outlook will send it from the account. Outlook will now treat it like any other folder.
After the wizard finishes, reopen Outlook. After autodiscover finds the account, the password dialog will come up. Type in the email address of the shared mailbox and anything for the password. Click New to add a new account to your profile. 
Select your Profile and click Properties to open your profile. Close Outlook and open Control panel then search for Mail. Use these steps with older versions of Outlook or with the Manage Profiles option in Outlook 2016 and newer. After the wizard finishes, open Outlook using this profile. Enter your email address or signin name. When the Enter password dialog opens, click the Sign in with another account link. Enter the shared mailbox email address in the address field. Outlook will close click on your Outlook shortcut to reopen it. In File, Account settings, choose Change Profile. Use these steps with the new, " simplified account dialog". If the mailbox is added using the Open Additional mailbox command in Account Settings, remove the mailbox from your profile in File, Account Settings, More Settings, Advanced. To avoid these problems, create a new profile for the shared mailbox instead. There can be issues if you have delegate permissions on the shared mailbox or it’s automapped (eg, is added to your profile automatically), so you or your admin will need remove delegate permissions or disable automapping before you add it to your profile. The only way to get around this is to add the shared mailbox to your profile as a mailbox.
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